of CEOs
believe their current IT operating model is not fit for the AI era.
Using AI in Your Business
We help businesses find practical ways AI can save time, handle routine work, improve customer communication, and support growth—while putting sensible rules around how it is used.
Start with the work
Businesses often begin with a tool because AI is visible everywhere. A better starting point is the work itself: repetitive tasks, customer questions, slow information flow, missed opportunities, or decisions that consume too much time.
Once the opportunity is clear, readiness and governance matter. Information, access, privacy, ownership, employee expectations, and measurement should support the use case rather than become an afterthought.
Business reality
Buying an AI tool is the easy part. Businesses still need clear ownership, useful information, appropriate access, employee guidance, and a way to decide whether AI is actually helping. Those basics matter as much as the technology itself.
believe their current IT operating model is not fit for the AI era.
believe their operating model adapts effectively to changing business needs.
Source: Gartner Research, From IT Control to Technology Operating Model Orchestration.
What ELEVATE evaluates
The ELEVATE AI Executive Readiness Assessment examines the leadership, governance, business, information, workforce, delivery, and continual improvement capabilities required to create sustainable value from AI.
Advisory services
Every engagement begins with the business need. We can evaluate practical use cases, current capabilities, information and security concerns, employee readiness, governance requirements, and how value will be measured before recommending what should happen next.
Identify where AI could save time, improve service, support growth, or reduce friction, then assess what the business needs in place to use it well.
Discuss an assessmentEstablish practical guardrails for acceptable use, ownership, risk, privacy, security, vendor oversight, and accountable decision-making.
Strengthen governanceEvaluate identity, permissions, information governance, licensing, use cases, operating practices, and organizational readiness before deployment.
Prepare for CopilotAdd experienced technology leadership for strategy, service delivery, modernization, governance, vendors, risk, and executive alignment.
Explore advisory leadershipBuild shared understanding through focused sessions on AI readiness, governance, leadership accountability, practical use cases, and next steps.
Plan a workshopHelp professionals understand how to use AI responsibly, recognize risks, improve work, and adapt to changing expectations.
Discuss education optionsThe ELEVATE AI framework
A practical way to understand where you are, choose useful opportunities, manage risk, assign responsibility, and improve as you learn.
Understand existing capabilities, leadership expectations, data conditions, technology, policies, skills, and active use.
Identify meaningful outcomes, stakeholder needs, operational priorities, and where AI can make a practical difference.
Assess governance, security, privacy, information quality, workforce impact, and organizational constraints.
Define what responsible success looks like and how leaders will recognize progress, value, and control.
Prioritize initiatives, assign accountability, identify dependencies, and build an achievable roadmap.
Measure behavior, business impact, risk, service performance, and lessons learned.
Review results, gather feedback, refine controls, and expand capabilities as the organization learns.
Why this approach
Useful AI depends on more than the tool. People need clear expectations, business information needs appropriate protection, someone needs to own the decisions, and the business needs to know whether the effort is helping.
Experience behind the advice
Zusammen Group is founded on decades of technology leadership spanning enterprise operations, Microsoft modernization, governance, cybersecurity, service delivery, business continuity, vendor management, and organizational change.
Start a conversation
Start with the work you are trying to improve, the questions you have, and how AI is already being used in your business.